Not quite to your taste? What now?
We have you covered with a robust 30-day money-back guarantee for your first purchase. If it doesn’t quite meet your expectations, simply drop us a message at support@blendking.nl. If you enjoy Blendking but aren’t satisfied with the flavors of your recent order, we will provide a different flavor of your choice for your next box at no additional cost. This is our “Crave or Change” promise to you.
What about your warranty?
Rest assured, if you encounter an issue, we are here to assist. We will first assess the situation together to determine the best course of action. If the issue is covered by our warranty, we will decide whether to repair your product or provide a replacement. Please note, this does not always mean you will receive a brand new item. For comprehensive details on our process, please refer to our warranty and return policy. Additionally, if you have a subscription with us, our warranty extends for the lifetime of your subscription. How great is that?
How can you pay quickly and easily?
Ready to make a purchase? Here's how: you can use Visa, Mastercard, American Express, Discover, Diners Club, and China UnionPay. Prefer faster options? Apple Pay, Google Pay, and Link are available for your convenience. PayPal is also supported. Additionally, Blik, BanContact, EPS, Giropay, iDeal, Klarna, and SEPA Direct Debit are at your disposal for smooth transactions. In summary, we offer a wide range of payment options to make it easy for you. Let's go!
Clicked 'order' too quickly?
We understand that sometimes fingers move faster than the brain. We process your order quickly, so changes are usually not possible. However, if you need to cancel, contact us as soon as possible. While we cannot guarantee it, we may still be able to modify or cancel your order before it is too late. If your order is already on its way, don’t worry, you can always return the box.
Entered the wrong address, what now?
Mistakes happen! We process and ship your order very quickly, so changes cannot be made once the order is placed. However, do not panic, contact our customer service team, and we will see what can be done to assist you.
Will I receive an order confirmation?
Absolutely! Once your order is placed, we will immediately send you a confirmation email. Check your inbox for an email with your order number starting with BK, an overview of your purchase, and the shipping details.
Can I combine discount codes?
Typically, you cannot stack or combine discount codes unless otherwise specified. Unfortunately, codes cannot be applied to orders that have already been placed. Additionally, they cannot be used once the promotion has ended or for items that are out of stock.
How long does the battery last?
Check out our latest Ion battery: it provides a delightful wireless blending experience, delivering over 15 blends on a single charge. With its compact design, you can take it anywhere—work, the gym, or even on international trips.
How quickly does it recharge?
Your battery will be fully recharged and ready for action within 3 hours.
What is the weight?
The BK 2.0 weighs only 520 grams when empty.
What are the dimensions?
It is 24 cm long with a diameter of 8 cm.
How long does the BK 2.0 last?
We are incredibly proud of the BK 2.0, which is why we offer a standard 12-month warranty. If you have a subscription, you even receive a lifetime warranty. When used as intended, the BK 2.0 is designed to last a lifetime.
What do you receive when you purchase a BK 2.0?
You will receive a BK 2.0 along with a USB-A to USB-C charging cable.
Is the BK 2.0 officially safe?
Yes, the BK 2.0 is CE certified and meets all EU standards and regulations. Additionally, it has been thoroughly tested by a test studio in the Netherlands.
How do I clean my BK 2.0?
It's easy: add some water and a drop of soap, blend for approximately 15 seconds, then rinse with water. You’ll be ready for your next shake.
How many milliliters can the BK 2.0 hold?
The BK 2.0 can hold up to 530 ml.
Can I take the BK 2.0 on vacation?
Absolutely, feel free to bring it with you! It is best to pack your BK 2.0 in your checked luggage without any liquids inside. While it can also be carried in your hand luggage, occasionally security may have issues with it.
How do you use Kingpack?
Step 1
Tear open your Kingpack. Add 300ml of your favorite milk or water. Simple as that.
Step 2
Shake or blend the mixture for about 30 seconds. Yes, you read that right. It’s that easy.
Step 3
This isn't really a step – it's time to enjoy.
How does Kingpack taste?
The Kingpack has a deliciously creamy texture and is very easily dissolvable. Check out the flavors: Vanilla Ice Cream, Red Fruit Splash, Cookies 'N Cream, and Iced Coffee. Plus, we drop a new flavor every month!
Where is Kingpack made?
The Kingpack is made in our factory in the Netherlands.
How long is the Kingpack shelf-stable?
An unopened Kingpack stays good for 12 months after the production date. But no stress, you can easily check the expiration date on the packaging. Once opened? Make sure to drink it within 12 hours.
What's in a Kingpack?
Each Kingpack contains whey protein concentrate and whole grain oat flour. On top of that, we've added a special mix of vitamins and minerals for the perfect meal. For the details per flavor, check out the nutritional values and ingredient list.
Does a Kingpack keep you feeling full?
Absolutely! With 217 calories per pack and a smart mix of fibers, each Kingpack provides a steady energy supply. Perfect as a hearty snack or a light meal.
Why does Kingpack exist?
Kingpack is for those who lead a fast-paced life. From adventurous people who are always on the road, to entrepreneurs who want to focus on the most important tasks.
How do I log into my account?
It's easy. Visit this page to log in. Use the email address you used at checkout. After entering your email, you will receive an email with a login link. Click on it, and you're in. Didn't receive anything? Check your spam folder. If logging in still doesn't work, send us your full name, email, or delivery address. We'll take care of it for you!
How do I tweak my subscription?
Go to our customer portal and log in with a one-time link we send you. From there, you can adjust any subscription, add a BK 2.0 at a discount, manage your order dates, delay an order, change the frequency, update your payment method and address, and cancel your subscription at any time!
If you have trouble accessing the portal, email us at support@blendking.nl.
Can I change my flavors?
Absolutely! Use our 'build-your-box' feature to create your subscription and adjust your flavors. After placing your first order, simply log in to customize your box for future shipments. If you need help adjusting your account or box, feel free to contact our customer service.
How do I stop or pause my subscription?
You can stop your subscription by logging into your account here.
If you prefer, we can do it for you! Just send an email to support@blendking.nl, and we'll handle it for you – whether it's pausing, canceling, or making other adjustments. If you're pausing it, please let us know for how long.
Can I change the quantities or frequency?
Absolutely! Log into your account to adjust your subscription directly, or send an email to support@blendking.nl and let us know what you want to change. We'll take care of it for you!
How is the next flavor determined?
Every month, we send a survey to all our subscribers with various flavor options. The flavor with the most votes is chosen as the new flavor for the next month. Do you have a creative idea for a flavor? Let us know at support@blendking.nl!
How can I contact you?
Have questions? Let us know, we are here to help! Our customer service is available from Monday to Friday, from 9:00 AM to 5:00 PM.
Contact
Email: support@blendking.nl
How quickly will I get a response?
We strive to respond to your inquiry within 24 hours.